Privacy Policy


Last updated: May 25, 2026

HOH Supplies respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit hohsupplies.com, place an order, contact us, or otherwise interact with our website.

1. Information We Collect

We may collect personal information including:

- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment-related information
- Order details
- Account information, if you create an account
- Communications you send to us
- Website usage information, such as IP address, browser type, device information, and pages visited

2. How We Use Your Information

We use personal information to:

- Process and fulfill orders
- Accept payments
- Ship products
- Communicate with customers
- Provide customer support
- Prevent fraud and unauthorized transactions
- Improve our website and services
- Comply with legal, tax, accounting, and regulatory obligations
- Send marketing emails if you have opted in

3. Payment Information

Payments are processed through third-party payment processors. We do not store full credit card numbers on our own systems. Payment information is handled according to the policies and security practices of our payment providers.

4. Sharing Information

We may share personal information with service providers that help us operate our business, including:

- Payment processors
- Shipping carriers
- Website hosting providers
- Email and marketing platforms
- Fraud prevention tools
- Professional advisors
- Legal or regulatory authorities where required

We do not sell personal information.

5. Age and Eligibility Verification

Because all products sold by HOH Supplies are subject to age restrictions, we may collect, use, or disclose information necessary to confirm a customer’s eligibility to purchase from us, comply with applicable laws, reduce fraud, or meet payment processor and platform requirements.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support marketing or analytics.

You can adjust cookie settings through your browser, but some website features may not work properly if cookies are disabled.

7. Email Marketing

If you subscribe to our email list, we may send you promotional emails. We will only send marketing emails where permitted by applicable law. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at support@hohsupplies.com.

8. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, including order fulfilment, customer service, fraud prevention, legal compliance, tax records, and business recordkeeping.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information. To make a privacy request, Contact Us.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

13. Contact

For questions about this Privacy Policy or your personal information, contact us at:

HOH Supplies
support@hohsupplies.com
British Columbia, Canada